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TrioDRONES

Company Information

Legal entity details, physical addresses, VAT and registration numbers, banking information for EFT payments and the disclaimers Google Merchant Center requires from our store.

  • POPIA compliant
  • Consumer Protection Act aligned
  • Google Merchant Center ready

1. Legal entity and registration

Trio Drones is a private company registered in the Republic of South Africa with the CIPC. Company registration number 2020/166251/07. VAT registration number 4530318213.

2. Physical and trading addresses

Registered and trading address: Stargate Centre, 20 Buffeldoorn, Flamwood, Klerksdorp, North West, 2571, South Africa. Collection by appointment only, please call or WhatsApp +27 84 249 5194 first.

3. Contact channels

Business hours: Monday - Thursday 08:00 - 17:30 SAST; Friday 08:00 - 16:30 SAST; Saturday 09:00 - 13:00 (by appointment); Sunday & public holidays Closed, online orders processed next business day.

  • Email: sales@triodrones.co.za
  • Phone: +27 84 249 5194
  • WhatsApp: +27 84 249 5194

4. Banking details for EFT payments

Our banking details are supplied on your tax invoice only and are never requested over the phone. We will never ask you to change our banking details by email or WhatsApp; verify any change request by phoning us on +27 84 249 5194.

5. Disclaimers

  • Product images are representative. Payload configurations, liveries and accessories may differ slightly between batches.
  • Technical and performance specifications are typical values measured at sea level in South African conditions and vary with altitude, temperature, payload, wind and battery health.
  • Drone flying in South Africa is regulated by the South African Civil Aviation Authority. Customers are responsible for holding a valid RPL and ROC for commercial operations.
  • This store honours the Consumer Protection Act 68 of 2008, the Electronic Communications and Transactions Act 25 of 2002 and POPIA.
  • Prices are shown in South African Rand (ZAR) and include 15% VAT unless stated otherwise; currency conversions shown by third-party tools are indicative.

6. Consumer complaints

Email sales@triodrones.co.za with your order number and we will acknowledge within one business day and resolve within 14 calendar days. Unresolved complaints may be escalated to the National Consumer Commission (complaints@thencc.org.za) or, for information privacy matters, the Information Regulator.